This is the third book of Knowledge Facilitation Series. Readers are introduced to the concept of knowledge, and the main differences between knowledge on one side and data and information on the other. The book addresses the processes of knowledge management based on its objectives, in view of gaining, storing, and disseminating knowledge. The author concludes the book with a knowledge management scale to be used to make sure knowledge management is effectively managed within organizations.

Contents

  • 1. What is Knowledge?
    • Concept of knowledge
    • Significance of knowledge to organizations
  • 2. Data, information and knowledge
    • Data
    • Information
    • Knowledge
    • Conclusion
  • 2. Knowledge management
    • Knowledge management concept
    • Knowledge management objectives
    • Knowledge management structure within an organization
  • 3. Knowledge management processes
    • Identification of knowledge
    • Identification of knowledge management objectives
    • Gaining (creating of) knowledge
    • Storing of knowledge
    • Knowledge dissemination
    • Knowledge implementation
  • 4. Knowledge Management Effectiveness Scale

 

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